Terms of Service
Effective date: February 26, 2026
1. Agreement to Terms
These Terms of Service (“Terms”) constitute a legally binding agreement between you (“User,” “you”) and Hiatys Systems Ltd. (“Hiatys,” “we,” “us”), a corporation incorporated in the Province of Ontario, Canada.
By accessing or using any of our products, websites, or services (collectively, the “Services”), you agree to be bound by these Terms. If you do not agree, do not use the Services.
2. Services
Hiatys operates software-as-a-service products for independent professionals. Our current products include:
- Photography on Hiatys — A toolkit for freelance photographers, including pricing calculators, quote generation, delivery tracking, and license management.
- Design on Hiatys — A client workflow tool for graphic designers, including intake forms, proposals, contracts, and invoicing.
- Branding on Hiatys — Interactive brand guidelines for designers and their clients.
- Training on Hiatys — Fitness business management for personal trainers and coaches.
We may add, modify, or discontinue products at any time. We will provide reasonable notice before discontinuing any paid product.
3. Accounts
Some Services require you to create an account. You agree to:
- Provide accurate and complete registration information.
- Maintain the security of your account credentials.
- Notify us immediately of any unauthorized use of your account.
- Accept responsibility for all activity that occurs under your account.
We may suspend or terminate accounts that violate these Terms or that remain inactive for an extended period.
4. Payments and Subscriptions
Certain Services are offered on a paid subscription basis. Payments are processed by Stripe, Inc. By subscribing, you agree to:
- Pay the applicable subscription fees as displayed at the time of purchase.
- Authorize recurring charges to your payment method on a monthly or annual basis, depending on your selected plan.
- Provide valid and current payment information.
Cancellation: You may cancel your subscription at any time through your account settings or via the Stripe Customer Portal. Cancellation takes effect at the end of your current billing period. No prorated refunds are provided for partial periods.
Price changes: We may change subscription prices with at least 30 days' notice. Continued use after a price change constitutes acceptance of the new price.
5. Acceptable Use
You agree not to:
- Use the Services for any unlawful purpose or in violation of any applicable laws.
- Interfere with or disrupt the integrity or performance of the Services.
- Attempt to gain unauthorized access to any part of the Services or related systems.
- Upload or transmit viruses, malware, or other harmful code.
- Use the Services to send unsolicited communications (spam).
- Reverse-engineer, decompile, or disassemble any part of the Services.
- Resell, sublicense, or redistribute the Services without our written consent.
6. Intellectual Property
The Services, including all software, designs, text, graphics, and other content provided by Hiatys, are owned by Hiatys Systems Ltd. and are protected by Canadian and international intellectual property laws.
We grant you a limited, non-exclusive, non-transferable, revocable license to use the Services in accordance with these Terms. This license does not include the right to modify, distribute, or create derivative works from the Services.
7. User Content and Data
You retain ownership of all data, content, and materials you submit to the Services (“User Content”). By using the Services, you grant us a limited license to store, process, and display your User Content solely for the purpose of providing the Services to you.
We do not claim ownership of your User Content. We will not sell, share, or use your User Content for purposes unrelated to providing the Services, except as required by law.
You represent that you have obtained any necessary consent from individuals whose personal information you submit through the Service, including consent for such information to be processed by our systems and third-party service providers for the purpose of delivering Service features.
8. Limitation of Liability
To the maximum extent permitted by applicable law, Hiatys Systems Ltd., its directors, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising out of or related to your use of the Services.
Our total aggregate liability for any claims arising under these Terms shall not exceed the amounts paid by you to Hiatys in the twelve (12) months preceding the event giving rise to the claim.
9. Disclaimers
The Services are provided “as is” and “as available” without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant that the Services will be uninterrupted, error-free, or secure, or that any defects will be corrected. You use the Services at your own risk.
10. Termination and Data Export
Either party may terminate this agreement at any time. You may stop using the Services and close your account at any time.
We may suspend or terminate your access to the Services if you violate these Terms, if required by law, or if we discontinue the Services.
You may download a complete copy of your data at any time from your account settings before deleting your account. Upon account deletion, all account data, user content, and associated files are deleted immediately and permanently. This action cannot be undone. We recommend exporting your data before deleting your account. Payment records held by Stripe are retained as required by tax and financial law.
11. Governing Law
These Terms are governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.
12. Dispute Resolution
Any dispute arising out of or relating to these Terms or the Services shall first be attempted to be resolved through good-faith negotiation. If the dispute cannot be resolved within 30 days, either party may submit the dispute to the courts of the Province of Ontario, Canada.
13. Modifications
We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on our website and updating the “Effective date” at the top of this page. We may also notify you by email for significant changes.
Your continued use of the Services after any changes constitutes acceptance of the updated Terms.
14. Severability
If any provision of these Terms is held to be invalid or unenforceable, that provision will be enforced to the maximum extent permissible, and the remaining provisions will remain in full force and effect.
15. AI-Powered Features
Certain Services include optional AI-powered features, such as an in-app AI assistant, AI-drafted content, and AI-generated suggestions (collectively, “AI Features”). By enabling or using AI Features, you agree to the following additional terms:
a) Nature of AI Output
AI Features provide suggestions, guidance, and draft content generated by third-party AI models. AI outputs are not professional advice—they are informational in nature and may contain errors, inaccuracies, or omissions. AI Features do not replace the judgment of qualified professionals in fields such as law, finance, tax, health, or insurance.
b) User Responsibility
You are solely responsible for reviewing, validating, and independently verifying any AI-generated content before using it in your business, sharing it with clients, or relying on it for any decision. You accept full responsibility for how you use AI outputs.
c) No Guarantees
AI outputs are provided “as is” without warranties of any kind. Hiatys does not guarantee the accuracy, completeness, reliability, or fitness of AI-generated content for any particular purpose. We are not liable for any loss or damage arising from your reliance on AI outputs.
d) Data Handling
When you use AI Features, the content you submit (such as messages to the AI assistant) is processed by Anthropic's API to generate responses. This processing is governed by our Privacy Policy. Conversations with the AI assistant are not stored on our servers beyond what is necessary for usage metering and quality improvement. You should not submit sensitive personal information, passwords, or financial account details to AI Features.
e) Usage Limits
AI Features are subject to usage limits, including limits on the number of requests per minute and per month. These limits may vary by plan and may change with reasonable notice. If you exceed your usage limits, AI Features may be temporarily unavailable until the next billing period.
f) Modifications and Availability
AI Features may be modified, suspended, or discontinued at any time. We will provide reasonable notice before making material changes to AI Features that are included in a paid plan. AI Features rely on third-party AI providers, and their availability may be affected by factors outside our control.
16. Contact
If you have questions about these Terms, please contact us:
- Email: legal@hiatys.com
- Company: Hiatys Systems Ltd.
- Location: Ontario, Canada